Privacy Policy

1. Company Information

Foshan Yunjia Auto Supplies Co., Ltd. ("YUNZ AUTO", "we", "us", or "our") is a manufacturer of custom steering wheels and automotive interior upgrade solutions, founded in 2011 and located at Tian'an Center, Nanhai District, Foshan, Guangdong, China. We can be contacted at info@yunzauto.com.

2. Data We Collect

When you submit an inquiry through our contact form or communicate with us via email or WhatsApp, we may collect the following personal data:

• Name — your full name as provided in the inquiry form
• Company — your company or business name (optional)
• Country — your country of residence or business operation
• Email address — used to send you quotations and respond to inquiries
• WhatsApp number — your phone number for WhatsApp communication (optional, provided voluntarily)
• Interested vehicle models — selected brands (Mercedes-Benz, BMW, Audi, Volkswagen, Porsche, or Others)
• Estimated monthly quantity — your expected order volume (1-10, 11-50, 51-100, or 100+ units)
• Project details — any additional requirements, customization preferences, or questions you share (optional)
• Communication records — emails, WhatsApp messages, and chat exchanges between you and our team

Data submitted through the inquiry form is stored securely in our database for order processing and customer relationship management.

3. How We Use Your Data

• To respond to your inquiries and provide quotations within 24 hours
• To process and fulfill orders, including OEM/ODM and private label projects
• To provide after-sales support and warranty services (1-year warranty for non-human damage on steering wheels)
• To communicate with you via email and WhatsApp regarding your project, samples, and shipping
• To improve our products, services, and website content
• To send relevant product updates and marketing communications (you may opt out at any time by contacting info@yunzauto.com)

4. Cookies and Analytics

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and deliver relevant content. The following tools may be used:

• Google Analytics — to understand website traffic, visitor behavior, and page performance. Google Analytics collects anonymized data such as page views, session duration, and geographic location.
• Meta Pixel (Facebook Pixel) — to measure the effectiveness of our advertising on Facebook and Instagram, and to deliver relevant ads to users who have visited our website (remarketing).
• Cookies — small text files stored on your device to remember preferences, improve site functionality, and provide a personalized experience.

You can control and disable cookies through your browser settings. Disabling cookies may affect some website features, but you will still be able to submit inquiries and use our core services.

5. WhatsApp Communication

When you provide your WhatsApp number in our inquiry form or initiate contact via our WhatsApp link, you consent to receiving communications from YUNZ AUTO via WhatsApp. This may include quotation details, product images, order updates, and responses to your questions. Your WhatsApp number and message content are stored for customer service and order management purposes. You may opt out of WhatsApp communication at any time by notifying us.

6. Data Sharing

We do not sell your personal data. We may share your data with trusted service providers (e.g., logistics companies for shipping, payment processors) solely for the purpose of fulfilling your orders and inquiries. We may also disclose data when required by applicable law or legal proceedings.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, including order processing, after-sales support, warranty claims, and legal compliance. Inquiry data submitted through the contact form is stored in our database for the duration of the customer relationship and thereafter as needed for legal or accounting purposes. You may request deletion of your data at any time by contacting us at info@yunzauto.com.

8. European Customers (GDPR)

We welcome inquiries from customers in the European Economic Area (EEA), United Kingdom, and Switzerland. If you are located in these regions, you have the following rights regarding your personal data under the General Data Protection Regulation (GDPR):

• Right to access — request a copy of your personal data
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your data ("right to be forgotten")
• Right to restrict processing — request limitation of data processing
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — withdraw consent for data processing at any time

To exercise these rights, contact us at info@yunzauto.com. We will respond to your request within 30 days.

9. Age Requirement

Our website and services are intended for business-to-business (B2B) use and are not directed at minors. We do not knowingly collect personal data from individuals under 18 years of age. If you believe we have collected data from a minor, please contact us at info@yunzauto.com.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Inquiry data is transmitted via secure protocols and stored in encrypted databases. Access to personal data is restricted to authorized personnel only. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites (e.g., social media profiles on Instagram, Facebook, YouTube). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Company: Foshan Yunjia Auto Supplies Co., Ltd.
• Email: info@yunzauto.com
• Address: Tian'an Center, Nanhai District, Foshan, Guangdong, China
• Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT+8)